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vivo · 2021 · Shenzhen

vivo Lab

A retail concept giving a Chinese tech brand a cultural identity and direct connection with young consumers.

vivo Lab, overall view

A phone brand that wanted to mean something to young people.

We gave it a place to say so.

A flagship for self-expression.

Client

vivo

Role

Experience Strategy & Design

Year

2021

Services

Brand Experience, Retail Flagship, Immersive & Digital

The challenge

vivo Photons immersive zone
The insight

vivo Lab iridescent light staircase
Touching Photons silhouette installation
The outcome

vivo Lab hyper mirror experience
The impact

80%

Completed the full journey

40%

Converted to official WeChat

5,000

Touchpoint engagements / month

5

DianPing rating

10%

Souvenir share rate on WeChat

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vivo Lab, image 1
vivo Lab, image 2
vivo Lab, image 3
vivo Lab, image 4
vivo Lab, image 5